Presto® Pizzazz® Plus rotating oven
Frequently Asked Questions

Q. I have a Pizzazz® pizza oven (not the Pizzazz® Plus rotating oven). Can I reheat pizza or cook other foods besides pizza?
Q. Can I cook frozen convenience foods or reheat pizza on the Pizzazz® Plus rotating oven?
Q. When I plug my pizza oven/rotating in and set the timer nothing happens. Why?
Q. The baking pan rotates, but my pizza does not cook. Why?
Q. My pizza does not cook evenly. What am I doing wrong?
Q. How do I get a crispier crust or make my toppings browner?
Q. When I try to brown the top or crisp the crust for a couple of additional minutes, nothing happens. Why?
Q. When I cook rising crust pizza, sometimes the crust seems doughy or sometimes the crust doesn’t rise very much. Why?

Q. I have a Pizzazz® pizza oven (not the Pizzazz® Plus rotating oven). Can I reheat pizza or cook other foods besides pizza?
A. If, on the top of the unit, your product reads Pizzazz® pizza oven, such use is not recommended. The pizza oven was designed for cooking whole 7- to 12-inch pizzas. Reheating less than a whole pizza or cooking other foods will not cover the baking pan the way a whole pizza does. As a result, the product may be damaged.

Q. Can I cook frozen convenience foods or reheat pizza on the Pizzazz® Plus rotating oven?
A. The Pizzazz® Plus rotating oven was designed to cook frozen convenience foods and 7- to 12-inch pizzas. It will cook an assortment of frozen convenience foods such as cheese bread, chicken nuggets, egg rolls, fish fillets, onion rings, and more. Reheating leftover pizza or foods such as those listed above is also acceptable on the Pizzazz® Plus rotating oven. Please reference your instruction booklet for recommended settings and times. If the instruction booklet packaged with your product is lost, you may download the instructions from this website, www.GoPresto.com, under Products and Parts.

Q. When I plug my pizza oven/rotating oven in and set the timer nothing happens. Why?
A.
The baking pan may not be positioned correctly on the unit. In order for the pan to rotate and the unit to heat, the pan hub must be seated over the drive shaft (see Fig. B in the instruction manual that came with the pizza oven/rotating oven). Reposition the pan making sure the hub is on the drive shaft.

Q. The baking pan rotates, but my pizza does not cook. Why?
A.
You have failed to turn on the timer. The timer has a dual function. Once the timer is set, the heating elements will turn on and begin cooking the pizza. When the time has expired, the timer will ring and the heating elements will shut off.

Q. My pizza does not cook evenly. What am I doing wrong?
A.
If the bottom is done and the top isn’t or if the top is done and the bottom isn't, you probably have not selected the correct setting for the type of pizza you are cooking. Refer to the cooking chart on back of the pizza oven/rotating oven for recommended guidelines. Most pizzas should be cooked using the dual setting for part of the cooking time. It is also possible that the ingredients on your pizza are not distributed evenly. If that is the case, allow the pizza to cook slightly and then redistribute the ingredients with a fork. This will allow the pizza to cook more evenly.

Q. How do I get a crispier crust or make my toppings browner?
A.
Always begin cooking your pizza using the recommended settings in the cooking chart on back of the pizza oven. Then at the end of the recommended cooking time if you would like a crispier crust, slide the switch to LOWER; if you would like the toppings more done, slide the switch to UPPER. Then reset the timer by turning it past “4” and then back to 1 or 2 minutes and cook until the pizza is done to your satisfaction. To avoid overcooking, do not leave the unit unattended.

Q. When I try to brown the top or crisp the crust for a couple of additional minutes, nothing happens. Why?
A.
You did not rotate the timer beyond the "4" minute mark when setting the timer for the couple of additional minutes. When selecting a setting of four minutes or less, you must always rotate the dial beyond “4” minutes and then back to the desired time.

Q. When I cook rising crust pizza, sometimes the crust seems doughy or sometimes the crust doesn’t rise very much. Why?
A.
Your problem is caused by one of two things: (1) You did not follow the recommended cooking settings — cook 9- to 12-inch pizzas for 10 to 12 minutes first on LOWER and then another 10 to 12 minutes on DUAL or (2) The yeast in your pizza crust is no longer fully active. The amount of rising and the consistency of a rising crust is dependent upon the conditions of the yeast. Freshness, freezer temperatures, packaging (vacuum packaged is best), and original dough quality are all important factors. Generally, more consistent results will be secured by nationally branded pizzas since they abide by more rigorous packaging and quality standards than many regional/grocery store pizzas.